Ordering and Shipping

To order, email us at info@signofthewhaleonline.com or phone (902)742-8895. We will need:

  • your name
  • the description and price of the item you want
  • your mailing address including postal (zip) code
  • shipping address if different from your mailing address
  • your phone number
  • your email address

Prices are in Canadian dollars.
We are unable to accept direct credit card transactions. We will email you a PayPal invoice. From there you can use your credit card through PayPal. (You do not need to have a PayPal account.) We also accept certified cheques and money orders.

We ship by Canada Post but other shippers can be used at your request. Shipping and any applicable tax will be added to your invoice.

Privacy Policy                                                                                                                                                                                                                                                             Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates and billing address is used solely to bill the customer for their order.

 RETURNS POLICY:  If you are not satisfied with your purchase you may return it within 14 days for a full refund.  A restocking fee of 10% per item will be applied as well. Please notify us before you return the item. You will be responsible for all shipping and customs charges.